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HealthConnect

HealthConnect is a secure, Web-based tool provided by Hometown Health at no charge. It enables participating healthcare providers to manage their Hometown Health members' eligibility, claims and authorization submissions.  

 
New Office? Download the new office form.
Requesting a new user? Download the new user form.

HealthConnect Features

  Claims

  • View and sort claims and eligibility information
  • Select claim information by date of service
  • Filter and look up claims data and view it by patient name, account number, claim number, referral number or check number
  • Find the status of a submitted claim
  • View and print the Explanation of Payments (EOP)

  

Referrals

  • Submit and view authorizations electronically

  

Eligibility

  • Filter and look up eligibility status for all Hometown Health and Senior Care Plus members
  • View a member's benefit documents for coverage guidelines and determine out-of-pocket costs, such as co-payments, deductibles and coinsurance amounts. 

  

Provider Directory

  • Search online for other Hometown Health participating healthcare providers.
     

CPT and ICD-9 codes

  • Filter and look up CPT and ICD-9 diagnosis and procedure codes