HealthConnect

HealthConnect is a secure, web-based tool provided by Hometown Health. It enables participating healthcare providers to manage their Hometown Health members' eligibility, claims and authorization submissions.  

 
New Office? Download the new office form.
Requesting a new user? Download the new user form.

Features

Claims

• View and sort claims and eligibility information

• Select claim information by date of service

• Filter and look up claims data and view it by patient name, account number, claim number, referral number or check number

• Find the status of a submitted claim

• View and print the Explanation of Payments (EOP)

Referrals

• Submit and view authorizations electronically

Eligibility

• Filter and look up eligibility status for all Hometown Health and Senior Care Plus members
• View a member's benefit documents for coverage guidelines and determine out-of-pocket costs, such as co-payments, deductibles and coinsurance amounts. 

Provider Directory

• Search online for other Hometown Health participating healthcare providers
   

CPT and ICD-9 codes

• Filter and look up CPT and ICD-9 diagnosis and procedure codes