Contact Us
We encourage you to contact Hometown Health's Customer Services Department if you have any questions or concerns about your health-insurance products. The department can assist you with contract and benefit questions, service issues, and problem resolution.
Our email address is:
Customer_Service@hometownhealth.com
You can reach us:
- By phone at 775-982-3232, or toll free 800-336-0123, Monday through Friday, 8:00 a.m. - 5:00 p.m.
- Our fax number is 775-982-3741, Attention: Customer Services Department.
- Our TTY phone number, for those with impaired hearing, is 775-982-3240.
Visit our Customer Services Department at:
830 Harvard Way
Reno, NV 89502
Monday through Friday, 8:00 a.m. - 5:00 p.m. You do not need an appointment.
Our mailing address is:
Hometown Health
830 Harvard Way
Reno, NV 89502
