About Hometown Health

Learn More About Nevada's Largest, Locally-Owned, Not-for-Profit Insurance Company

Contact Us

Live Person Telephone Hours: Monday – Friday, 7 a.m. to 8 p.m.
775-982-3232

24 Hour Recorded Assistance:
Toll Free 800-336-0123

Fax to Attention: Customer Service Department
775-982-3741

TTY Relay Service 711

Visit us in person at our South Reno office:
Hometown Health
10315 Professional Circle
Reno, NV 89521
Office Hours:
Monday through Friday, 8 a.m. to 5 p.m.
Appointments are not required.
Click here for Senior Care Plus contact us information.
Contact us by email

Contact Pharmacy

Pharmacy Services

General Questions

Call Optum Rx Customer Service

1-800-788-4863

Specialty Pharmacy

Call Optum Specialty Pharmacy

1-855-427-4682

Home Delivery

Optum Rx® Home Delivery

1-855-842-6337

Optum Rx

Contact Optum Rx Resources

Optum Rx Information

For questions about prior authorizations contact the Hometown Health Pharmacy Team

Please select option 3 on the call tree recording to get to the prior authorization team

844-373-0970

Phone Number

866-521-9916

Fax Number

Pharmacy Resources