Contact our Customer Services Department

We encourage you to contact Hometown Health Plan's Customer Services Department if you have any questions or concerns regarding your health care benefits.

You can contact us:

• By e-mail at Customer_Service@hometownhealth.com
• By phone at 775-982-3232 or toll free 800-336-0123, Monday through Friday 7:30 a.m. - 5:30 p.m. Since we receive most of our calls on Mondays, you may wish to call on other weekdays to avoid delays.
• Our fax number is 775-982-3741, Attention: Customer Services Department.
• Our TTY/TDD phone number, for those with impaired hearing, is 775-982-3240.
  

Visit our Customer Services Department at:
830 Harvard Way
Reno, NV 89502
Monday through Friday, 8:00 a.m. - 5:00 p.m. You do not need an appointment.

Our mailing address is:
Hometown Health
830 Harvard Way
Reno, Nevada 89502