Hometown Health Privacy Statement
At Hometown Health, we demonstrate our commitment to providing great service by protecting the confidentiality of the information that you provide to us. This includes medical, personal, or business information that a member, provider, or employer may provide via this Web site. The following discloses our information gathering and dissemination practices for this site, hometownhealth.com.
As a managed-care organization, we take confidentiality seriously. In keeping with one of our key ethical principles, we have instituted confidentiality policies to help protect sensitive information about our members, employers, brokers, and providers. We will use any information submitted to this site only to provide a personalized response to the requester or to shape future information available on the site. This includes information about the health status, conditions, or concerns of our members and any proprietary information from our contracted providers, employer groups, and brokers. We will not share this information with any outside organizations or companies unless the visitor requests that we do so.
Hometown Health employs a variety of encryption and other security technologies to secure customer data. We will protect any information that you send to us once we receive it. Please keep in mind, however, that when you send us information that is not encrypted, we cannot protect it during transmission.
As we continue to improve the information and services available through this Web site, we may increase the amount and kinds of information that we solicit from visitors to this site. As we collect and supply greater amounts of information, we will continue to protect the confidentiality of all information that we acquire and store.
To enable our customers to visit areas of the site designed specifically for them, we will require that customers register with us and provide personal or sensitive information. This will ensure secure access to information intended only for them. We may collect information about visitors by conducting online surveys or by collecting contact information (such as an e-mail address) and demographic information (such as ZIP code or age) in other ways. We may use customer contact information to send the visitor information about our organization or to contact the visitor when necessary. We use demographic and profile data to tailor a visitor's experience at our site, showing the visitor content in which he or she might be interested and displaying the content according to the visitor's preferences. We use your IP address to help diagnose problems with our server, to administer our Web site, to help identify you and any requests made of us, and to gather broad demographic information.
In addition, if you give us personal information via the Internet that we need to communicate with you or provide you with a service, we will inform you of how we will use your information. If you do not wish us to have access to your information, we will respect your wishes.
Hometown Health employs "cookies", small text files generated and stored on your hard disk, to identify your computer. We use cookies so that you do not need to re-enter information you already provided us each time you visit special sections of our site.
The cookie does not extract personal information about you. Only the information that you provide, or the choices you make while visiting a Web site, can be stored in a cookie. For example, the site cannot determine your e-mail name unless you choose to type it. Allowing a Web site to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.
You have the ability to turn cookies on or off at your computer, or to have your browser tell you when you receive a cookie. You can choose to accept or deny the cookie if you have this feature enabled on your browser. For more information on cookies, consult the help section of your browser.
Opting Out
Our site provides users with the opportunity to opt out of receiving communications from us at the point at which we request information about the visitor.
While this site contains links to other sites, hometownhealth.com is not responsible for the privacy practices or the content of such Web sites. We do not transfer the information that you provide to us to those Web sites. We encourage you to review the privacy policies of those sites.
Delete/Deactivate
This site gives users the following options for removing their information from our database, to prevent their receiving future communications or to discontinue receiving our service.
1. You can send e-mail to Customer_Service@hometownhealth.com
2. You can send mail to the following postal address: Hometown Health, 830 Harvard Way Reno, Nevada 89502
3. You can call the following telephone number: 775-982-3232
Change/Modify
This site gives users the following options for changing and modifying information provided previously.
1. E-mail Customer_Service@hometownhealth.com
2. Send mail to the following postal address: Hometown Health, 830 Harvard Way Reno, Nevada 89502
3. Call the following telephone number: 775-982-3232
Contacting the Web Site
If you have any questions about
this privacy statement, the practices of this site, or your
dealings with this Web site, you can contact:
Dean Schermerhorn
Hometown Health
830 Harvard Way
Reno, Nevada 89502
775-982-3247
The above Web privacy statement is effective as of July 1, 2000. Hometown Health reserves the right to change the Web privacy statement from time to time. This privacy policy is not intended to and does not imply any contractual or other legal rights in respect to Hometown Health or any other party.
