Contact our Customer Services Department
We encourage you to contact Hometown Health's Customer Services Department if you have any questions or concerns. Our staff is available to assist you with claims, referrals, eligibility, and benefit information.
Our email address is:
Customer_Service@hometownhealth.com
You can call us at 775-982-3700
For pharmacy authorization requests call CatalystRX at 888-869-4600.
You can fax your medical referral requests to 775-982-3020.
You can fax all other inquiries to 775-982-3741.
Our mailing address is:
Hometown Health
830 Harvard Way
Reno, Nevada 89502
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