Member Service & Support

My Chart logo, large

View Your Benefits

With MyChart, members can access their plan documents and information regarding their Rx benefits such as: claims history, drug pricing, pharmacy locator, drug information, and more!

New to Hometown Health?

Here are four simple steps you can take to get started and make sure you get the most out of your Hometown Health insurance policy.
A Hometown Health Insured Family hiking in Northern Nevada

Customer Support​

Live Person Telephone Hours: Monday – Friday, 7:00 am to 8:00 pm.

Member Resources

Frequently Asked Questions
Behavioral Health
Covid-19 Information