Member Service & Support
View Your Benefits
With MyChart, members can access their plan documents and information regarding their Rx benefits such as: claims history, drug pricing, pharmacy locator, drug information, and more!
New to Hometown Health?
Here are four simple steps you can take to get started and make sure you get the most out of your Hometown Health insurance policy.
Customer Support
Live Person Telephone Hours: Monday – Friday, 7:00 am to 8:00 pm.
Member Resources
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Provider Directory
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Plan Information
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Membership Card
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Member Forms
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Member Rights and Responsibilities
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Membership and Dependent Eligibility
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Qualifying Life Events
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Member Grievance Procedure
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Understanding the “No Surprises Act”
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Renown Health
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Price Transparency Data
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Access to Care Outside of Nevada
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Quality Improvement Program
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Population Health Management