Contact Us

Provider Partners

Provider Updates

Please use this email for the topics below: Providerupdates@hometownhealth.com

Use forms located on the Provider Forms & Resources page for the below updates:

  • Provider Adds
  • Provider Terms
  • Provider Demographic Updates

Credentialing

(Status Update Request Only)

Please use this email for the topics below: HTHcredentialing@hometownhealth.com

  • Credentialing status requests
  • Credentialing effective dates

Contracting

Please use this email for the topics below: HTHcontracting@hometownhealth.com

  • Request to join the network
  • Fee schedule/contract requests
  • Rate questions
  • Letter of agreements
  • Contract effective date questions
  • Request to terminate your contract

Provider Relations

Please use this email for the topics below: HTHProviderrelations@hometownhealth.com

  • EpicCare Link education
  • Provider education
  • Administrative Guideline inquiries
  • Newly contracted provider support onboarding

Customer Service Support

Live Person Telephone Hours: Monday – Friday, 7:00 am to 8:00 pm.